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What is my
reference number?

These are indicative time frames from order submission to delivery. This allows for delivery from the winery to our warehouse, repackaging and consolidated consignment dispatch, customs clearance and delivery.

AUSTRALIA

(includes Tasmania)
1-4* Weeks (AIRFREIGHT)

EU

Includes Austria, Belgium, Denmark, Finland, France, Germany, Italy, Luxemburg, Netherlands, Portugal, Slovenia, Slovakia, Spain, Sweden
3-6* Weeks (AIRFREIGHT)

HONG KONG

JAN-DEC 1-5 Weeks (AIRFREIGHT)

JAPAN

JAN-DEC 2-4 Weeks (AIRFREIGHT)

SINGAPORE

JAN-DEC 1-5 Weeks (AIRFREIGHT)

UK

Includes Northern Ireland, Channel Islands and outer islands
3-6* Weeks (AIRFREIGHT)

USA

Includes Alaska & Hawaii
3-6* Weeks (AIRFREIGHT)

* Potentially timeframes could be longer over the Christmas & New Year period.

Sorry about this and once again thank you for your help in satisfying this customer.

Regards,
Susan McCarthy
We continue to get nothing but positive feedback from all our overseas clients that you are delivering our wine to

Regards
Don
Valerie

Thank you for sending the Reserve to me in Brisbane. Packaged for the journey really well, and the hand numbered labels are strikingly sophisticated - much like the wine

Congratulations on a great vintage effort. The wine was silky, delicious and well made with a balanced line of acid to help it age.

Please keep me on your list for the next vintage.

All the best
Ian
Just to let you know the wine got to both US destinations safe and on time. I wanted to thank you both, and tell you how happy we were about everything you did for us. We are very grateful, and now enjoying the spectacular wines very much.


Thanks again!
Anna